Faculty Success ongoing service investigation

Incident Report for Watermark Insights

Resolved

The recent issue affecting Faculty Success Career Pathways has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of these services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Posted Sep 11, 2026 - 09:44 EDT

Monitoring

The issue leading to the recent service outage affecting Faculty Success has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this outage may have caused.
Posted Sep 11, 2026 - 09:23 EDT

Identified

We have successfully identified the cause of the disruption affecting Faculty Success and are working to restore service. We will continue to provide updates as we progress towards fully resolving the issue.
Posted Sep 11, 2026 - 09:07 EDT

Investigating

Our team is currently investigating a service outage that is affecting access to Career Pathways within Faculty Success.

We will continue to provide updates as we progress towards fully resolving the issue.
Posted Sep 11, 2026 - 08:59 EDT
This incident affected: Faculty Success.