All Systems Operational

About This Site

Welcome to Watermark Insight’s home for real-time information on system status for our Educational Impact Suite (EIS) products.

Have questions or need help with your Watermark products? Visit support.watermarkinsights.com.

Course Evaluations & Surveys Operational
Curriculum Strategy Operational
Planning & Self Study Operational
Student Learning & Licensure includes Assessment Project Operational
Faculty Success Operational
Student Success & Engagement Operational
Outcomes Assessment Projects Operational
Taskstream LAT Operational
Taskstream AMS Operational
LiveText Operational
Tk20 Operational
Navigator Operational
Watermark Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 13, 2026
Instructure Canvas Outage
Resolved - Canvas service has been restored by Instructure, and Canvas integrations within Watermark products are operating normally. Watermark products were not impacted by this incident. For Canvas-specific questions, please refer to your institutional resources or the Instructure Status page: https://status.instructure.com/
May 13, 10:23 EDT
Monitoring - Canvas is now available for many users, and Canvas integrations within Watermark products are available if your campus's instance of Canvas is available.  We are continuing to monitor the situation and will provide updates as they become available. Please also refer to the Instructure Status page for the latest information: https://status.instructure.com/
May 8, 14:36 EDT
Investigating - We are aware that Canvas is unavailable at this time. As a result, the Canvas integrations from within the Watermark products are also currently unavailable. Please continue to monitor the Instructure Status page for further updates. https://status.instructure.com/
May 7, 18:15 EDT
May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
May 7, 2026
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026
Instructure Security Incident
Resolved - Watermark Insights is aware of the recent security incident reported by Instructure. As a Pro-Tier partner with multiple certified integrations, we take this situation with the utmost seriousness.

Current Status and Actions
While there is no known misuse by, or impact to, the API keys between Watermark and Canvas, out of an abundance of caution, Watermark encourages customers to rotate their API keys as a precautionary step.

At this time, we have not identified any compromise of Watermark systems.
Next Steps for Customers
Monitor Official Channels: We recommend monitoring the Instructure Status page for direct updates from the provider. Watermark updates will be made to the Watermark Status page - https://status.instructure.com

We are committed to transparency and will provide updates as more information becomes available from Instructure or through our own investigations.

We value your trust and are working diligently to ensure the continued integrity of your academic data.
May 4, 17:52 EDT
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

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