All Systems Operational

About This Site

Welcome to Watermark Insight’s home for real-time information on system status for our Educational Impact Suite (EIS) products.

Have questions or need help with your Watermark products? Visit support.watermarkinsights.com.

Course Evaluations & Surveys Operational
Curriculum Strategy Operational
Planning & Self Study Operational
Student Learning & Licensure includes Assessment Project Operational
Faculty Success Operational
Student Success & Engagement Operational
Outcomes Assessment Projects Operational
Taskstream LAT Operational
Taskstream AMS Operational
LiveText Operational
Tk20 Operational
Navigator Operational
Watermark Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 17, 2026

Faculty Success ongoing service investigation
Resolved - The recent issue affecting Facutly Success services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Sep 17, 12:50 EDT
Monitoring - The issue leading to the recent service outage affecting Faculty Success has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this outage may have caused.
Sep 17, 12:15 EDT
Identified - Identified: We have identified the issue causing intermittent slowness or service interruption with Faculty Success. We will continue to provide updates as we progress towards fully resolving the issue.
Sep 17, 11:57 EDT
Investigating - Our team is currently investigating a potential service outage that may be affecting certain functionalities with Faculty Success Reviews, Promotion and Tenure.

We will continue to provide updates as we progress towards fully resolving the issue.
Sep 17, 11:20 EDT
Monitoring - The recent service outage affecting Faculty Success has been mitigated. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this outage may have caused.
Sep 17, 11:10 EDT
Investigating - Our team is currently investigating a potential service outage that may be affecting certain functionalities with Faculty Success.

We will continue to provide updates as we progress towards fully resolving the issue.
Sep 17, 11:01 EDT

Sep 16, 2026

No incidents reported.

Sep 15, 2026

Course Evaluations & Surveys Ongoing service interruption
Resolved - The recent issue affecting Course Evaluations & Surveys services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Sep 15, 12:58 EDT
Monitoring - The issue leading to the recent service interruption affecting Course Evaluations & Surveys has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this interruption may have caused.
Sep 15, 11:36 EDT
Identified - Some clients in the US are experiencing intermittent slowness or service interruption with Course Evaluations & Surveys. We will continue to provide updates as we progress towards fully resolving the issue.
Sep 15, 10:24 EDT

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Faculty Success ongoing service investigation
Resolved - The recent issue affecting Faculty Success Career Pathways has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of these services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Sep 11, 09:44 EDT
Monitoring - The issue leading to the recent service outage affecting Faculty Success has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this outage may have caused.
Sep 11, 09:23 EDT
Identified - We have successfully identified the cause of the disruption affecting Faculty Success and are working to restore service. We will continue to provide updates as we progress towards fully resolving the issue.
Sep 11, 09:07 EDT
Investigating - Our team is currently investigating a service outage that is affecting access to Career Pathways within Faculty Success.

We will continue to provide updates as we progress towards fully resolving the issue.
Sep 11, 08:59 EDT

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Course Evaluations & Surveys Ongoing service interruption in our European region investigation
Postmortem - Read details
Sep 16, 11:40 EDT
Resolved - The recent issue affecting Course Evaluations & Surveys services in our Europe region has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Sep 9, 08:41 EDT
Monitoring - The issue that caused some clients in our European region to experience intermittent slowness or errors with Course Evaluations & Surveys has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this interruption may have caused.
Sep 9, 08:26 EDT
Investigating - Some clients in our European region are experiencing intermittent slowness or service interruption with Course Evaluations & Surveys.

We will continue to provide updates as we progress towards fully resolving the issue.
Sep 9, 07:06 EDT

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

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