Issue Identified Regarding Service Outage to Outcomes Assessment Projects

Incident Report for Watermark Insights

Resolved

The recent issue affecting OAP services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.
We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.
Should you require further information or assistance, please reach out to our support team.
Thank you for your patience, understanding, and continued support.
Posted May 16, 2025 - 17:02 EDT

Identified

We’ve identified an issue affecting bulk uploads for a limited number of customers. If you’re experiencing any problems, please contact our Support team for assistance.
Posted May 14, 2025 - 19:02 EDT
This incident affected: Outcomes Assessment Projects.