The recent issue affecting Planning & Self Study and Studen Learning and Licensure services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.
We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.
Should you require further information or assistance, please reach out to our support team.
Thank you for your patience, understanding, and continued support.
Posted Sep 08, 2025 - 17:29 EDT
Update
We are continuing to monitor for any further issues.
Posted Sep 08, 2025 - 17:08 EDT
Monitoring
The issue leading to the recent service outage affecting Planning & Self Study and Student Learning and Licensure has been fully resolved. We are monitoring for any further disruptions.
You may resume your normal activities, and we apologize for any inconvenience this outage may have caused.
Posted Sep 08, 2025 - 17:04 EDT
Investigating
Our team is currently investigating a potential service interruption that may be affecting import functionalities of CSVs, ZIP and APIs with System Administration with Planning & Self Study and Student Learning and Licensure.
We will continue to provide updates as we progress towards fully resolving the issue. functionalities with Planning & Self Study.
We will continue to provide updates as we progress towards fully resolving the issue.
Posted Sep 08, 2025 - 16:50 EDT
This incident affected: Planning & Self Study and Student Learning & Licensure includes Assessment Project.