Update: Issue Identified Regarding Service Outage to Faculty Success RPT

Incident Report for Watermark Insights

Resolved

The recent issue affecting Facutly Success RPT services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Posted Sep 17, 2026 - 16:59 EDT

Monitoring

The issue affecting Faculty Success RPT has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this outage may have caused.
Posted Sep 17, 2026 - 16:39 EDT

Identified

We have successfully identified the cause of the disruption affecting Faculty Success RPT and are working to restore service. We will continue to provide updates as we progress towards fully resolving the issue.
Posted Sep 17, 2026 - 16:19 EDT

Update

Our team is currently investigating a potential service outage that may be affecting certain functionalities with Faculty Success Reviews, Promotion and Tenure.

We will continue to provide updates as we progress towards fully resolving the issue.
Posted Sep 17, 2026 - 16:12 EDT

Investigating

We have successfully identified the cause of the disruption affecting Faculty Success and are working to restore service. We will continue to provide updates as we progress towards fully resolving the issue.
Posted Sep 17, 2026 - 16:11 EDT
This incident affected: Faculty Success.