Planning & Self Study Ongoing Service Investigation

Incident Report for Watermark Insights

Resolved

This incident has been resolved.

Posted Aug 24, 2026 - 06:48 EDT

Identified

We have successfully identified the cause of the disruption affecting Planning and Self Study and are working to restore functionality. We will continue to provide updates as we progress towards fully resolving the issue.

Posted Aug 21, 2026 - 10:39 EDT

Investigating

Our team is currently investigating an issue where edits to an existing action item don't save, at both the outcome and measure level in Planning & Self Study.
Users will still be able to create new action items and updates.

We will continue to provide updates as we progress towards fully resolving the issue.

Posted Aug 21, 2026 - 10:21 EDT

This incident affected: Planning & Self Study.