Identified Issue Regarding Service Interruption to Navigator
Incident Report for Watermark Insights
Resolved
The recent issue affecting Navigator services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Posted Nov 20, 2024 - 14:31 EST
Monitoring
The issue leading to the recent service interruption affecting Navigator has been fully resolved. We are monitoring for any further interruptions.

You may resume your normal activities, and we apologize for any inconvenience this interruption may have caused.
Posted Nov 20, 2024 - 14:19 EST
Identified
We have identified an issue with Navigator for a small subset of users and are working to restore service. We will continue to provide updates as we progress towards fully resolving the interruption.
Posted Nov 20, 2024 - 13:59 EST
This incident affected: Course Evaluations & Surveys, Curriculum Strategy, Planning & Self Study, Student Learning & Licensure includes Assessment Project, Faculty Success, Student Success & Engagement, Outcomes Assessment Projects, and Navigator.