The recent issue affecting a subset of customers that use local login functionality with Faculty Success services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.
We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.
Should you require further information or assistance, please reach out to our support team.
Thank you for your patience, understanding, and continued support.
Posted Mar 26, 2025 - 20:15 EDT
Monitoring
The issue leading to the recent service disruption affecting a subset of customers that use local login functionality with Faculty Success has been fully resolved. We are monitoring for any further disruptions.
You may resume your normal activities, and we apologize for any inconvenience this outage may have caused.
Posted Mar 26, 2025 - 19:46 EDT
Identified
We have successfully identified the cause of the disruption affecting a subset of customers that use local login functionality with Faculty Success. We will continue to provide updates as we progress towards fully resolving the issue.
Posted Mar 26, 2025 - 17:57 EDT
Update
We are continuing to investigate this issue.
Posted Mar 26, 2025 - 17:26 EDT
Investigating
Our team is currently investigating a potential issue that may be affecting a subset of customers that use local login functionality with Faculty Success.
We will continue to provide updates as we progress towards fully resolving the issue.