Issue identified regarding service interruption to Tk20

Incident Report for Watermark Insights

Resolved

The recent interruption affecting Tk20 services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Posted Dec 15, 2025 - 11:29 EST

Monitoring

The issue leading to the recent service interruption affecting Tk20 has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this outage may have caused.
Posted Dec 15, 2025 - 11:06 EST

Identified

We have identified the cause of the current interruption affecting Tk20 and are working to restore service. We will continue to provide updates as we progress towards fully resolving the issue.
Posted Dec 15, 2025 - 10:09 EST
This incident affected: Tk20.