The recent issue affecting Facutly Success services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.
We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.
Should you require further information or assistance, please reach out to our support team.
Thank you for your patience, understanding, and continued support.
Posted Aug 22, 2025 - 08:31 EDT
Monitoring
The issue leading to the recent service outage affecting Faculty Success has been fully resolved. We are monitoring for any further disruptions.
You may resume your normal activities, and we apologize for any inconvenience this outage may have caused.
Posted Aug 21, 2025 - 16:58 EDT
Update
Our team is continuing to investigate the performance issues identified with Web Profiles. We are re-enabling this module for each institution as we validate and verify impact. We've re-enabled just over half of the institutions using this module and will continue to do so throughout the day.
We will continue to provide updates as we progress towards fully resolving the issue.
Posted Aug 21, 2025 - 16:02 EDT
Update
Our team is continuing to investigate the performance issues identified with Web Profiles. We are re-enabling this module for each institution as we validate and verify impact. We've re-enabled just over half of the institutions using this module and will continue to do so throughout the day.
We will continue to provide updates as we progress towards fully resolving the issue.
Posted Aug 21, 2025 - 15:04 EDT
Update
Our team is continuing to investigate the performance issues identified with Web Profiles. We are re-enabling this module for each institution as we validate and verify impact. We've re-enabled just over half of the institutions using this module and will continue to do so throughout the day.
We will continue to provide updates as we progress towards fully resolving the issue.
Posted Aug 21, 2025 - 14:00 EDT
Update
Our team is continuing to investigate the performance issues identified with Web Profiles. We are re-enabling this module for each institution as we validate and verify impact. We've re-enabled just over half of the institutions using this module and will continue to do so throughout the day.
We will continue to provide updates as we progress towards fully resolving the issue.
Posted Aug 21, 2025 - 13:01 EDT
Update
Our team is continuing to investigate the performance issues identified with Web Profiles. For institutions using this module, we are actively working to identify the root cause and will provide you with an update as soon as we have a substantive progress to share.
Posted Aug 21, 2025 - 12:00 EDT
Update
Our team is continuing to investigate the performance issues identified with Web Profiles. For institutions using this module, we are actively working to identify the root cause and will provide you with an update as soon as we have a substantive progress to share.
Posted Aug 21, 2025 - 11:04 EDT
Update
Our team is continuing to investigate the performance issues identified with Web Profiles. For institutions using this module, we are actively working to identify the root cause and will provide you with an update as soon as we have a substantive progress to share.
Posted Aug 21, 2025 - 09:58 EDT
Update
Our team is continuing to investigate the performance issues identified. We have resolved issues with Reporting, Data Imports, and File Uploads, and at this time, only Web Profiles are impacted. For institutions using this module, we are actively working to identify the root cause and will provide you with an update as soon as we have a substantive progress to share.
Posted Aug 20, 2025 - 20:03 EDT
Update
Our team is continuing to investigate the performance issues identified. We have resolved issues with Reporting, Data Imports, and File Uploads. At this time, only Web Profiles are impacted. For institutions using this module, we are continuing to actively investigate the cause of the issue and will continue to provide updates as we progress toward a resolution.
Posted Aug 20, 2025 - 19:12 EDT
Update
Our team continues actively investigating a performance issue in our Reporting, Data Imports, File Uploads, and Web Profile module services. These services may impact other areas of the system as well.
We will continue to provide updates as we progress towards fully resolving the issue.
Posted Aug 20, 2025 - 18:06 EDT
Update
Our team continues actively investigating a performance issue in our Reporting, Data Imports, File Uploads, and Web Profile module services. These services may impact other areas of the system as well.
We will continue to provide updates as we progress towards fully resolving the issue.
Posted Aug 20, 2025 - 17:03 EDT
Update
Our team continues actively investigating a performance issue in our Reporting, Data Imports, File Uploads, and Web Profile module services. These services may impact other areas of the system as well.
We will continue to provide updates as we progress towards fully resolving the issue.
Posted Aug 20, 2025 - 16:10 EDT
Update
Our team continues actively investigating a performance issue in our Reporting, Data Imports, File Uploads, and Web Profile module services. These services may impact other areas of the system as well.
We will continue to provide updates as we progress towards fully resolving the issue.
Posted Aug 20, 2025 - 15:06 EDT
Update
Our team continues actively investigating a performance issue in our Reporting, Data Imports, File Uploads, and Web Profile module services. These services may impact other areas of the system as well.
We will continue to provide updates as we progress towards fully resolving the issue.
Posted Aug 20, 2025 - 14:10 EDT
Update
Our team continues actively investigating a performance issue in our Reporting, Data Imports, File Uploads, and Web Profile module services. These services may impact other areas of the system as well.
We will continue to provide updates as we progress towards fully resolving the issue.
Posted Aug 20, 2025 - 13:06 EDT
Update
Our team continues actively investigating a performance issue in our Reporting, Data Imports, File Uploads, and Web Profile module services. These services may impact other areas of the system as well.
We will continue to provide updates as we progress towards fully resolving the issue.
Posted Aug 20, 2025 - 12:08 EDT
Update
Our team is actively investigating a performance issue in our Reporting, Data Imports, File Uploads, and Web Profile module services. These services may impact other areas of the system as well.
We will continue to provide updates as we progress towards fully resolving the issue.
Posted Aug 20, 2025 - 11:05 EDT
Update
We are continuing to investigate this issue.
Posted Aug 20, 2025 - 10:14 EDT
Investigating
Our team is currently investigating a potential service outage that may be affecting certain functionalities with Faculty Success.
We will continue to provide updates as we progress towards fully resolving the issue.