The recent issue that caused some clients in our Australia region to experience intermittent slowness or errors with Course Evaluations & Surveys has been thoroughly resolved, and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.
We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.
Should you require further information or assistance, please reach out to our support team. Thank you for your patience, understanding, and continued support.
Posted Jul 19, 2026 - 22:29 EDT
Monitoring
The issue that caused some clients in our Australia region to experience intermittent slowness or errors with Course Evaluations & Surveys has been fully resolved. We are monitoring for any further disruptions.
You may resume your normal activities, and we apologize for any inconvenience this interruption may have caused.
Posted Jul 19, 2026 - 22:10 EDT
Identified
We have successfully identified the cause of the interruption affecting Australia region Course Evaluations & Surveys and are working to restore service. We will continue to provide updates as we progress towards fully resolving the issue.
Posted Jul 19, 2026 - 22:06 EDT
Investigating
Some clients in our Australia region are experiencing intermittent slowness or errors with Course Evaluations & Surveys.
We will continue to provide updates as we progress towards fully resolving the issue.
Posted Jul 19, 2026 - 21:48 EDT
This incident affected: Course Evaluations & Surveys.