All Systems Operational

About This Site

Welcome to Watermark Insight’s home for real-time information on system status for our Educational Impact Suite (EIS) products.

Have questions or need help with your Watermark products? Visit support.watermarkinsights.com.

Course Evaluations & Surveys Operational
Curriculum Strategy Operational
Planning & Self Study Operational
Student Learning & Licensure includes Assessment Project ? Operational
Faculty Success Operational
Student Success & Engagement Operational
Outcomes Assessment Projects ? Operational
Taskstream LAT ? Operational
Taskstream AMS ? Operational
LiveText ? Operational
Tk20 ? Operational
Navigator ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 21, 2025

No incidents reported today.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Resolved - The recent issue affecting Course Evaluations & Surveys services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.

Nov 18, 14:00 EST
Monitoring - The issue leading to the recent service interruption affecting Course Evaluations & Surveys has been recovered. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this interruption may have caused.

Nov 17, 18:08 EST
Update - We are continuing to investigate this issue.
Nov 17, 16:28 EST
Update - We’re continuing to investigate the access issues some users are seeing. The behavior is still sporadic, and a quick browser refresh is helping in most cases. Thank you for your patience while we work on getting this fully resolved. We’ll keep you posted.
Nov 17, 15:17 EST
Update - We are continuing to investigate reports of sporadic access issues. In most cases, refreshing the browser resolves the problem. Our team is continuing to research the root cause, and we will provide updates as more information becomes available.
Nov 17, 14:11 EST
Update - We are continuing to investigate this issue.
Nov 17, 13:35 EST
Investigating - Our team is currently investigating a potential service interruption that may be affecting certain functionalities with Course Evaluations & Surveys.

We will continue to provide updates as we progress towards fully resolving the issue.

Nov 17, 13:06 EST
Nov 17, 2025
Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.