Watermark Insights Status

All Systems Operational

About This Site

Welcome to Watermark Insight’s home for real-time information on system status for our Educational Impact Suite (EIS) products.

Have questions or need help with your Watermark products? Visit support.watermarkinsights.com.

Course Evaluations & Surveys Operational

Curriculum Strategy Operational

Planning & Self Study Operational

Student Learning & Licensure includes Assessment Project Operational

Faculty Success Operational

Student Success & Engagement Operational

Outcomes Assessment Projects Operational

Taskstream LAT Operational

Taskstream AMS Operational

LiveText Operational

Tk20 Operational

Navigator Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 16, 2025

No incidents reported today.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

Planning & Self Study Ongoing Service Investigation

Resolved - The recent issue affecting Planning & Self Study services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Sep 8, 20:08 EDT

Monitoring - The issue leading to data in System Administration imports not coming into Planning & Self-Study has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this outage may have caused.
Sep 8, 19:56 EDT

Update - We are continuing to investigate this issue.
Sep 8, 19:27 EDT

Investigating - Our team is currently investigating an issue with data in System Administration imports not coming into Planning & Self-Study.

We will continue to provide updates as we progress towards fully resolving the issue.
Sep 8, 18:51 EDT

Planning & Self Study & Student Learning and Licensure Ongoing Service Investigation

Resolved - The recent issue affecting Planning & Self Study and Studen Learning and Licensure services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Sep 8, 17:29 EDT

Update - We are continuing to monitor for any further issues.
Sep 8, 17:08 EDT

Monitoring - The issue leading to the recent service outage affecting Planning & Self Study and Student Learning and Licensure has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this outage may have caused.
Sep 8, 17:04 EDT

Investigating - Our team is currently investigating a potential service interruption that may be affecting import functionalities of CSVs, ZIP and APIs with System Administration with Planning & Self Study and Student Learning and Licensure.

We will continue to provide updates as we progress towards fully resolving the issue. functionalities with Planning & Self Study.

We will continue to provide updates as we progress towards fully resolving the issue.
Sep 8, 16:50 EDT

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.