All Systems Operational

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Welcome to Watermark Insight’s home for real-time information on system status for our Educational Impact Suite (EIS) products.

Have questions or need help with your Watermark products? Visit support.watermarkinsights.com.

Course Evaluations & Surveys Operational
Curriculum Strategy Operational
Planning & Self Study Operational
Student Learning & Licensure includes Assessment Project Operational
Faculty Success Operational
Student Success & Engagement Operational
Outcomes Assessment Projects Operational
Taskstream LAT Operational
Taskstream AMS Operational
LiveText Operational
Tk20 Operational
Navigator Operational
Watermark Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 2, 2026

No incidents reported today.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Course Evaluations & Surveys Ongoing service European region
Resolved - This incident has been resolved.
Sep 25, 05:26 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 05:17 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 25, 05:13 EDT
Monitoring - The issue leading to the recent service interruption affecting Course Evaluations & Surveys in our European region has been fully resolved. We are currently monitoring the system to prevent any further disruptions.
You may resume your normal activities. We apologize for any inconvenience this interruption may have caused
Sep 25, 05:12 EDT
Identified - We have successfully identified the cause of the interruption affecting Course Evaluations & Surveys for our European region and are working to restore service. We will continue to provide updates as we progress towards fully resolving the issue.
Sep 25, 04:36 EDT
Investigating - Some clients in our European region are experiencing intermittent slowness or service interruption with Course Evaluations & Surveys.

We will continue to provide updates as we progress towards fully resolving the issue.
Sep 25, 03:51 EDT

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Planning & Self-Study Ongoing Service Investigation
Resolved - The recent issue affecting Planning & Self-Study services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Sep 23, 12:51 EDT
Monitoring - A fix for the recent performance degradation affecting Planning & Self-Study has been deployed. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this outage may have caused.
Sep 23, 09:38 EDT
Update - Our team is continuing to investigate this issue.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team is taking steps to implement improvements.

We will continue to provide updates as we progress towards fully resolving the issue.
Sep 22, 17:18 EDT
Update - Our team is currently investigating a potential performance degradation that may be affecting certain functionalities with Planning & Self-Study.

We will continue to provide updates as we progress towards fully resolving the issue.
Sep 22, 16:32 EDT
Investigating - Our team is currently investigating a potential performance degradation that may be affecting certain functionalities with Planning & Self-Study.

We will continue to provide updates as we progress towards fully resolving the issue.
Sep 22, 15:41 EDT

Sep 22, 2026

Faculty Success ongoing service investigation
Resolved - The recent issue affecting Facutly Success RPT services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Sep 22, 16:41 EDT
Update - The issue leading to the recent service outage affecting Faculty Success RPT has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities. If you continue to observe issues with reports in RPT, please manually refresh the reports. We apologize for any inconvenience this outage may have caused.
Sep 22, 16:16 EDT
Monitoring - The issue leading to the recent service outage affecting Faculty Success RPT has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities. If you continue to observe issues with reports in RPT, please manually refresh the reports. We apologize for any inconvenience this outage may have caused.
Sep 22, 16:15 EDT
Update - We have identified the issue and are working on a fix for attached Full-Service Reports on active tasks within the Reviews, Promotion and Tenure module. We will continue to provide updates as we progress towards fully resolving the issue.
Sep 22, 15:54 EDT
Update - We are continuing to investigate this issue. We will continue to provide updates as we progress towards fully resolving the issue.
Sep 22, 15:01 EDT
Identified - We are continuing to investigate this issue. We've identified that this impacts attached Full-Service Reports on active tasks within the Reviews, Promotion and Tenure module. We will continue to provide updates as we progress towards fully resolving the issue.
Sep 22, 14:04 EDT
Update - We are continuing to investigate this issue.
Sep 22, 13:57 EDT
Update - We are continuing to investigate this issue.
Sep 22, 13:25 EDT
Update - We are continuing to investigate this issue.
Sep 22, 12:58 EDT
Update - We are continuing to investigate this issue.
Sep 22, 12:26 EDT
Investigating - Our team is currently investigating a potential service outage that may be affecting attached reports within Faculty Success Reviews, Promotion and Tenure.

We will continue to provide updates as we progress towards fully resolving the issue.
Sep 22, 11:52 EDT

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

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