Watermark Insights Status

Oct 20, 2025

Course Evaluations & Surveys Ongoing service interruption investigation

Resolved - The recent issue affecting Course Evaluations & Surveys services — impacting a small subset of customers — has been thoroughly resolved, and the case is now officially closed.

After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Oct 20, 13:52 EDT

Monitoring - The issue leading to the recent service interruption affecting Course Evaluations & Surveys has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this interruption may have caused.
Oct 20, 13:36 EDT

Update - We are continuing to work on a fix for this issue.
Oct 20, 13:19 EDT

Identified - We have successfully identified the cause of the interruption affecting Course Evaluations & Surveys and are working to restore service. We will continue to provide updates as we progress towards fully resolving the issue.
Oct 20, 12:46 EDT

Investigating - Our team is currently investigating a potential service interruption that may be affecting certain functionalities with Course Evaluations & Surveys for a small subset of customers.

We will continue to provide updates as we progress towards fully resolving the issue.
Oct 20, 12:28 EDT

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

Curriculum Strategy Ongoing Service Investigation

Resolved - The recent issue affecting Curriculum Strategy services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Oct 8, 13:00 EDT

Monitoring - The issue leading to the recent service interruption affecting Curriculum Strategy has been fully resolved. We are monitoring for any further interruptions.

You may resume your normal activities, and we apologize for any inconvenience this interruption may have caused.
Oct 8, 12:42 EDT

Investigating - Our team is currently investigating a potential service interruption that may be affecting certain functionalities with Curriculum Strategy.

We will continue to provide updates as we progress towards fully resolving the issue
Oct 8, 12:08 EDT

Monitoring - The issue leading to the recent service interruption affecting Curriculum Strategy has been fully resolved. We are monitoring for any further interruptions.

You may resume your normal activities, and we apologize for any inconvenience this interruption may have caused.
Oct 8, 11:42 EDT

Investigating - Our team is currently investigating a potential service interruption that may be affecting certain functionalities with Curriculum Strategy.

We will continue to provide updates as we progress towards fully resolving the issue
Oct 8, 11:33 EDT

Update: Issue identified regarding service interruption to Student Success & Engagement

Resolved - The recent issue affecting Student Success & Engagement services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support
Oct 8, 10:52 EDT

Monitoring - The issue leading to the recent service interruption affecting Student Success & Engagement
has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this outage may have caused.
Oct 8, 10:43 EDT

Update - We are continuing to work on a fix for this issue.
Oct 8, 10:18 EDT

Identified - We have identified the cause of an interruption affecting some Student Success & Engagement customers and are working to restore service. We will continue to provide updates as we progress towards fully resolving the issue
Oct 8, 09:41 EDT

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

All Systems Operational

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