Watermark Insights Status

All Systems Operational

About This Site

Welcome to Watermark Insight’s home for real-time information on system status for our Educational Impact Suite (EIS) products.

Have questions or need help with your Watermark products? Visit support.watermarkinsights.com.

Course Evaluations & Surveys Operational

Curriculum Strategy Operational

Planning & Self Study Operational

Student Learning & Licensure includes Assessment Project Operational

Faculty Success Operational

Student Success & Engagement Operational

Outcomes Assessment Projects Operational

Taskstream LAT Operational

Taskstream AMS Operational

LiveText Operational

Tk20 Operational

Navigator Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 20, 2025

No incidents reported today.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

Issue Identified Regarding Service Outage to Outcomes Assessment Projects

Resolved - The recent issue affecting OAP services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.
We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.
Should you require further information or assistance, please reach out to our support team.
Thank you for your patience, understanding, and continued support.
May 16, 17:02 EDT

Identified - We’ve identified an issue affecting bulk uploads for a limited number of customers. If you’re experiencing any problems, please contact our Support team for assistance.
May 14, 19:02 EDT

May 15, 2025

No incidents reported.

May 14, 2025

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

Planning & Self Study Ongoing Service Investigation

Resolved - The recent issue affecting Planning & Self Study services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
May 6, 12:31 EDT

Update - We are continuing to investigate this issue.
May 6, 11:46 EDT

Investigating - Our team is currently investigating a potential service outage that may be affecting certain functionalities with Planning & Self Study.

We will continue to provide updates as we progress towards fully resolving the issue.
May 6, 11:06 EDT