All Systems Operational

About This Site

Welcome to Watermark Insight’s home for real-time information on system status for our Educational Impact Suite (EIS) products.

Have questions or need help with your Watermark products? Visit support.watermarkinsights.com.

Course Evaluations & Surveys Operational
Curriculum Strategy Operational
Planning & Self Study Operational
Student Learning & Licensure includes Assessment Project Operational
Faculty Success Operational
Student Success & Engagement Operational
Outcomes Assessment Projects Operational
Taskstream LAT Operational
Taskstream AMS Operational
LiveText Operational
Tk20 Operational
Navigator Operational
Watermark Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 19, 2026

No incidents reported today.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026
Faculty Success ongoing service investigation
Resolved - The recent issue affecting Navigator authentication services with Faculty Success has been thoroughly resolved, and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Feb 10, 09:46 EST
Monitoring - The issue leading to the recent service outage affecting Navigator authentication services with Faculty Success. has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this outage may have caused.
Feb 10, 09:28 EST
Investigating - Our team is currently investigating a potential service outage that may be affecting Navigator authentication services with Faculty Success.

We will continue to provide updates as we progress towards fully resolving the issue.
Feb 10, 09:23 EST
Feb 9, 2026
Service disruption with Support Portal
Resolved - The disruption involving the Watermark Support Potal has been resolved.
We apologize for any inconvience.
Feb 9, 12:02 EST
Monitoring - A brief disruption occurred with our support portal at 9:00 AM, rendering it inaccessible.
The issue has since been resolved, and we are continuing to monitor for any further disruptions. We apologize for any inconvenience.
Feb 9, 10:27 EST
Course Evaluations & Surveys Ongoing service interruption investigation
Resolved - The recent issue affecting Course Evaluations & Surveys services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Feb 9, 00:12 EST
Monitoring - The issue leading to the recent service interruption affecting some clients in Course Evaluations & Surveys has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this interruption may have caused.
Feb 8, 23:58 EST
Update - We are continuing to investigate this issue.
Feb 8, 23:34 EST
Investigating - Our team is currently investigating a potential service interruption that may be impacting some clients with Course Evaluations & Surveys.

We will continue to provide updates as we progress towards fully resolving the issue.
Feb 8, 22:34 EST
Feb 8, 2026
Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

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