Watermark Insights Status

Aug 24, 2025

No incidents reported today.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

Faculty Success ongoing service investigation

Resolved - The recent issue affecting Facutly Success services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Aug 22, 08:31 EDT

Monitoring - The issue leading to the recent service outage affecting Faculty Success has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this outage may have caused.
Aug 21, 16:58 EDT

Update - Our team is continuing to investigate the performance issues identified with Web Profiles. We are re-enabling this module for each institution as we validate and verify impact. We've re-enabled just over half of the institutions using this module and will continue to do so throughout the day.

We will continue to provide updates as we progress towards fully resolving the issue.
Aug 21, 16:02 EDT

Update - Our team is continuing to investigate the performance issues identified with Web Profiles. We are re-enabling this module for each institution as we validate and verify impact. We've re-enabled just over half of the institutions using this module and will continue to do so throughout the day.

We will continue to provide updates as we progress towards fully resolving the issue.
Aug 21, 15:04 EDT

Update - Our team is continuing to investigate the performance issues identified with Web Profiles. We are re-enabling this module for each institution as we validate and verify impact. We've re-enabled just over half of the institutions using this module and will continue to do so throughout the day.

We will continue to provide updates as we progress towards fully resolving the issue.
Aug 21, 14:00 EDT

Update - Our team is continuing to investigate the performance issues identified with Web Profiles. We are re-enabling this module for each institution as we validate and verify impact. We've re-enabled just over half of the institutions using this module and will continue to do so throughout the day.

We will continue to provide updates as we progress towards fully resolving the issue.
Aug 21, 13:01 EDT

Update - Our team is continuing to investigate the performance issues identified with Web Profiles. For institutions using this module, we are actively working to identify the root cause and will provide you with an update as soon as we have a substantive progress to share.
Aug 21, 12:00 EDT

Update - Our team is continuing to investigate the performance issues identified with Web Profiles. For institutions using this module, we are actively working to identify the root cause and will provide you with an update as soon as we have a substantive progress to share.
Aug 21, 11:04 EDT

Update - Our team is continuing to investigate the performance issues identified with Web Profiles. For institutions using this module, we are actively working to identify the root cause and will provide you with an update as soon as we have a substantive progress to share.
Aug 21, 09:58 EDT

Update - Our team is continuing to investigate the performance issues identified. We have resolved issues with Reporting, Data Imports, and File Uploads, and at this time, only Web Profiles are impacted. For institutions using this module, we are actively working to identify the root cause and will provide you with an update as soon as we have a substantive progress to share.
Aug 20, 20:03 EDT

Update - Our team is continuing to investigate the performance issues identified. We have resolved issues with Reporting, Data Imports, and File Uploads. At this time, only Web Profiles are impacted. For institutions using this module, we are continuing to actively investigate the cause of the issue and will continue to provide updates as we progress toward a resolution.
Aug 20, 19:12 EDT

Update - Our team continues actively investigating a performance issue in our Reporting, Data Imports, File Uploads, and Web Profile module services. These services may impact other areas of the system as well.

We will continue to provide updates as we progress towards fully resolving the issue.
Aug 20, 18:06 EDT

Update - Our team continues actively investigating a performance issue in our Reporting, Data Imports, File Uploads, and Web Profile module services. These services may impact other areas of the system as well.

We will continue to provide updates as we progress towards fully resolving the issue.
Aug 20, 17:03 EDT

Update - Our team continues actively investigating a performance issue in our Reporting, Data Imports, File Uploads, and Web Profile module services. These services may impact other areas of the system as well.

We will continue to provide updates as we progress towards fully resolving the issue.
Aug 20, 16:10 EDT

Update - Our team continues actively investigating a performance issue in our Reporting, Data Imports, File Uploads, and Web Profile module services. These services may impact other areas of the system as well.

We will continue to provide updates as we progress towards fully resolving the issue.
Aug 20, 15:06 EDT

Update - Our team continues actively investigating a performance issue in our Reporting, Data Imports, File Uploads, and Web Profile module services. These services may impact other areas of the system as well.

We will continue to provide updates as we progress towards fully resolving the issue.
Aug 20, 14:10 EDT

Update - Our team continues actively investigating a performance issue in our Reporting, Data Imports, File Uploads, and Web Profile module services. These services may impact other areas of the system as well.

We will continue to provide updates as we progress towards fully resolving the issue.
Aug 20, 13:06 EDT

Update - Our team continues actively investigating a performance issue in our Reporting, Data Imports, File Uploads, and Web Profile module services. These services may impact other areas of the system as well.

We will continue to provide updates as we progress towards fully resolving the issue.
Aug 20, 12:08 EDT

Update - Our team is actively investigating a performance issue in our Reporting, Data Imports, File Uploads, and Web Profile module services. These services may impact other areas of the system as well.

We will continue to provide updates as we progress towards fully resolving the issue.
Aug 20, 11:05 EDT

Update - We are continuing to investigate this issue.
Aug 20, 10:14 EDT

Investigating - Our team is currently investigating a potential service outage that may be affecting certain functionalities with Faculty Success.

We will continue to provide updates as we progress towards fully resolving the issue.
Aug 20, 09:54 EDT

Aug 21, 2025

Aug 20, 2025

Aug 19, 2025

Faculty Success ongoing service investigation

Resolved - The recent issue affecting Facutly Success services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Aug 19, 19:35 EDT

Monitoring - The issue leading to the recent service outage affecting Faculty Success has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this outage may have caused.
Aug 19, 19:27 EDT

Update - We are continuing to investigate this issue.
Aug 19, 19:18 EDT

Update - We are continuing to investigate this issue.
Aug 19, 18:39 EDT

Investigating - Our team is currently investigating a potential service outage that may be affecting certain functionalities with Faculty Success.

We will continue to provide updates as we progress towards fully resolving the issue.
Aug 19, 18:09 EDT

Course Evaluations & Surveys Ongoing service interruption investigation

Resolved - The recent issue affecting Course Evaluations & Surveys services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Aug 19, 13:04 EDT

Monitoring - The issue leading to the recent service interruption affecting Course Evaluations & Surveys has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this interruption may have caused.
Aug 19, 11:50 EDT

Update - We are continuing to investigate this issue.
Aug 19, 11:20 EDT

Investigating - Our team is currently investigating a potential service interruption that may be affecting certain functionalities with Course Evaluations & Surveys in our US East Region.

We will continue to provide updates as we progress towards fully resolving the issue.
Aug 19, 10:47 EDT

Aug 18, 2025

Course Evaluations & Surveys Ongoing service interruption investigation

Resolved - The recent issue affecting Course Evaluations & Surveys services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services.

We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences.

Should you require further information or assistance, please reach out to our support team.

Thank you for your patience, understanding, and continued support.
Aug 18, 11:30 EDT

Update - The issue leading to the recent service interruption affecting Course Evaluations & Surveys has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this interruption may have caused.
Aug 18, 11:20 EDT

Monitoring - The issue leading to the recent service interruption affecting Course Evaluations & Surveys has been fully resolved. We are monitoring for any further disruptions.

You may resume your normal activities, and we apologize for any inconvenience this interruption may have caused.
Aug 18, 10:39 EDT

Identified - We have successfully identified the cause of the interruption affecting Course Evaluations & Surveys and are working to restore service. We will continue to provide updates as we progress towards fully resolving the issue.
Aug 18, 10:15 EDT

Update - We are continuing to investigate this issue.
Aug 18, 09:47 EDT

Investigating - Our team is currently investigating a potential service interruption that may be affecting certain functionalities with Course Evaluations & Surveys in our US East region.

We will continue to provide updates as we progress towards fully resolving the issue.
Aug 18, 09:15 EDT

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

All Systems Operational

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